Skip to content
gg jili App / Slots
YOUR DATA RIGHTS

gg jili Privacy Policy: How We Handle Your information

This policy explains exactly what information gg jili collects when you open an account, make a deposit through InstaPay or Bank Transfer, or browse the lobby — and what we do with it. Availability of our platform depends on local law and is accessible only where permitted in eligible regions.

  • Account data handled with care
  • InstaPay and Bank Transfer context
  • Philippines-applicable coverage
  • Your right to review and correct
POLICY SCOPE DETAILS

What This Privacy Policy Covers at gg jili

When you create an account on gg jili, we collect the information you enter during registration — your name, email address, date of birth, and the contact details you provide for account verification. When you fund your wallet through Bank Transfer or InstaPay, our payment processing layer receives transaction references; we store only what we need to match your deposit to your account and maintain an accurate transaction record. We also collect technical data — your device type, browser session identifiers, and IP address — so the lobby loads correctly and account activity can be tied to a recognised session. Cookies and similar technologies track which pages you open during a session; you can adjust cookie preferences in your browser settings at any time. We do not sell your personal information to third parties. Where we share data with payment processors or identity verification services, those partners are contractually required to handle your information in a manner consistent with this policy. This policy applies to the website at gg jili and any mobile access you make through that domain. It does not extend to third-party sites linked from our pages.

  • GCash deposit reference context

  • Bank Transfer transaction matching

  • InstaPay wallet verification

  • Device and session identifiers

  • Cookie preference controls

INSIDE VERSUS OUTSIDE

Where This Policy Applies and What It Does Not Cover

Not every interaction on or around gg jili falls under this policy. This section draws the line clearly so you know when our commitments apply and when a third-party operator's rules take over instead.

  • Account Access

    Everything you do while logged into your gg jili account — opening your wallet, reviewing your transaction history, updating your contact details — is covered by this policy in full.

  • Transactions

    Deposits and withdrawals processed through Bank Transfer or InstaPay generate references that we store against your account. The payment provider's own data practices govern what happens on their network once the transfer leaves our system.

  • Site Content

    Pages and game lobby content you browse on gg jili are within scope. We track session-level activity to improve navigation and load the content most relevant to your account region and device type.

  • Third-Party Services

    Links to external sites, game studio interfaces hosted outside our domain, or social channels connected from our pages operate under their own privacy policies. We do not control or take responsibility for those external practices.

WHAT YOU CAN DO

Practical Actions You Can Take Under This Policy

You hold concrete rights over the information we keep about your account. Review your stored details any time by opening the account settings page after login — your registered name, contact information, and linked payment references are all visible there. If something is incorrect, the account settings page has the fields to correct it directly. For information that cannot be changed through self-service — such as a transaction record that appears to be in error — you can raise the matter through our support channel and we will investigate and respond. If you want to know the full scope of data we hold for your specific account, you can submit a request by email and we will compile a summary. Closure requests are also accepted through the same channel; we will confirm the steps and retention periods that apply once we receive your message. Every right listed here is available regardless of whether your last session was on mobile or desktop.

  • Review Your Records

    Log in and open account settings to see your registered details, transaction references, and session history at any time.

  • Correct Account Details

    Edit your contact information or update linked details directly from the account settings page. Fields that require verification will prompt you through the steps shown there.

  • Raise a Data Question

    Send a message to our support team if you want a summary of what we hold or have a question about a specific record. We respond through the channel you use to contact us.

  • Request Account Closure

    Submit a closure request via email or live chat. We will confirm the data retention period that applies and walk you through the process once we receive your message.

REACH OUR TEAM

Contact Paths for Privacy Questions at gg jili

If you have a privacy question that account settings cannot resolve, our support team is the right place to start. You can reach us by email for anything that needs a written record, or through live chat for faster back-and-forth on account details. All privacy-related requests are handled separately from general account support so your question reaches the right team.

  • Email Support

    Send privacy requests, data summaries, or correction queries to our support email. We will confirm receipt and outline next steps in our reply.

  • Live Chat

    Open live chat from any page on gg jili for real-time help with account data questions. The chat window connects you to an agent who can escalate privacy topics when needed.

  • Account Settings Page

    Most everyday changes — contact details, linked references, session activity — are self-service. Log in, open settings, and the current state of your information is shown there.

HOW WE HANDLE DATA

Our Data Handling, Cookies, Security and Retention Practices

We apply consistent practices across data collection, storage, and access so your information stays accurate and protected. The section below covers the four main areas visitors ask about most.

  • Data Collection and Storage

    We collect only what is needed to run your account — registration details, transaction references from InstaPay or Bank Transfer, and session identifiers. Data is stored on secured infrastructure and access is restricted to authorised personnel with a legitimate reason to view it.

  • Cookies and Session Tracking

    Cookies help the lobby remember your session and load content at the right scale for your device. You can manage or disable non-essential cookies through your browser settings. Disabling them may affect how certain pages function during your session.

  • Retention and Deletion

    We keep account and transaction records for the period required by applicable rules in the regions we serve. Once your account is closed and the retention period has passed, records are deleted or anonymised. The specific period is confirmed when you submit a closure request.

  • Policy Updates

    When this policy changes, the updated version is published on this page with a revised date at the top. Continued use of the platform after a policy update means you have seen the current version. For material changes, we may notify you through the contact details on your account.

COMMON POLICY QUESTIONS

Frequently Asked Questions About This Privacy Policy

Real questions from account holders about how gg jili manages personal data, what you can access, and how to get in touch with the right team.

What personal information does gg jili collect when I open an account?

We collect your name, email address, date of birth, and contact details entered during registration. If you fund your account via InstaPay or Bank Transfer, we also store the transaction reference needed to match the deposit to your wallet. Device and session data are collected automatically when you browse the site.

Does gg jili share my details with other companies?

We share data only with payment processors and identity verification partners who need it to complete your transactions or confirm your account. Those partners are contractually required to keep your information safe. We do not sell your personal data to any third party for marketing purposes.

How do I see what information is stored on my account?

Log in and open the account settings page — your registered name, contact details, and linked transaction references are shown there. If you need a complete summary of all data we hold, send a request to our support team by email and we will compile it for you.

Can I correct my account details if something is wrong?

Yes. Most fields — contact email, phone number, and linked details — can be edited directly in account settings after you log in. For records that cannot be changed through self-service, such as a disputed transaction reference, contact support and we will review and respond.

How does gg jili use cookies, and can I turn them off?

Cookies track your session so the lobby loads your account state correctly and pages render at the right size for your device. Non-essential cookies can be adjusted or disabled in your browser settings. Note that turning off certain cookies may change how some pages function during your visit.

How long does gg jili keep my account data after I close my account?

We keep transaction and account records for the period required under applicable rules in the regions where we operate. The exact retention period is confirmed when you submit a closure request. Once that period ends, records are deleted or anonymised in line with our standard practices.